- 02 8814 8640
- [email protected]
- 7/30 Heathcote Rd Moorebank NSW 2170
- 1/3-5 Tattersall Rd Blacktown NSW 2148
Call: 02 8814 8640
Get your forklift licence fast with Australian Forklift Training (RTO ID: 91037). Since 2001, we’ve trained over 20,000 students across Sydney. Whether you need an Express, Standard, or Premium course, we’ll help you become job-ready in days.
Training held at AFT Centre only. Onsite training POA.
TLILIC0004 Licence to operate an order picking forklift truck
*1 (one) free re-assessment to each individual only. Fees apply for additional training days, unless stated as included above.
** Our Online Pre-course learning has an in built accessibility widget for your individual needs. SafeWork NSW will allow our trainer/assessors to conduct all theory assessments as a Verbal Assessment.
Our LO licence courses are designed for every learner: quick, affordable, and nationally recognised.
AFT Blacktown: 1/3-5 Tattersall Rd Blacktown NSW 2148
With our online learning platform, you have the flexibility to study at your own convenience and pace. It's a swift and enjoyable alternative to plodding through a dull textbook. In fact, thanks to our online theory approach, our courses are now half as time-consuming as those of our nearest competitors.
Our online learning system empowers you to make the most of your time away from work by dedicating more hours to hands-on forklift training under the guidance of our expert instructors.
Whether you're a seasoned forklift operator seeking an express course, a complete novice, or somewhere in between, we offer the perfect program to prepare you for employment swiftly.
Getting a forklift license in NSW typically costs between $295-$600 for a combo LF/LO course..
SafeWork NSW additionally charges a licence fee payable at the post office upon completion.
Getting an LO forklift licence in Australia typically costs between $85 – $100, depending on the state workplace safety authority.
You need to obtain a High Risk Work (HRW) licence for which fees are listed online.
To obtain an LO forklift license in NSW, you must first undertake training and assessment with an approved Registered Training Organisation (RTO).
You will then need to pass the written theory exam and practical test, assessed by a certified SafeWork NSW assessor.
Upon successful completion, you will be granted a Licence to Perform High Risk Work.
AFT has two training centre locations near you, Blacktown & Moorebank.
AFT has two huge locations.
Online forklift theory training allows you to learn in your own time, while in-person training offers direct feedback from an instructor and practical skills development.
Areas our Blacktown Training centre services:
Areas our Moorebank Training centre services:
In today’s fast-paced warehouse and distribution environments, efficient material handling is crucial for maintaining competitive advantage. Order pickers have become indispensable tools for accessing inventory stored at height while ensuring operator safety and operational efficiency. Whether you’re managing a retail fulfillment center, e-commerce warehouse, or manufacturing facility, understanding order picker equipment, licensing requirements, and operational best practices is essential for optimising your supply chain environment.
This comprehensive guide covers everything you need to know about order pickers, from equipment types and licensing requirements to training programs and practical applications. We’ll explore how these specialised machines differ from standard counterbalance forklift trucks and why proper certification through careers training programs is vital for safe operation.
We deliver training for the nationally recognised units:
TLILIC0003– Licence to operate a forklift truck
TLILIC0004– Licence to operate an order picking forklift truck
An order picker is a specialised piece of material handling equipment designed to lift both the operator and a small platform to elevated heights, enabling manual selection of individual items from warehouse racking systems. Unlike a standard counterbalance forklift truck that primarily moves entire pallets, an order picker allows operators to access specific products stored in very narrow aisles and high-level storage locations.
The primary distinction between order pickers and traditional forklift trucks lies in their operational design. While a forklift truck typically keeps the operator at ground level and lifts only the load, an order picker elevates both the operator and platform together. This design enables precise item selection from multiple levels of racking systems, making it ideal for operations handling numerous stock keeping units (SKUs) with relatively small quantities per item.
Order pickers excel in warehouse environments where efficiency depends on accessing inventory stored in narrow aisles and at considerable heights. These machines can reach elevations of up to 45 feet, significantly improving space utilisation compared to ground-level picking methods. The ability to operate an order picking forklift truck effectively transforms warehouse productivity, particularly in facilities managing high-volume, small-item fulfillment operations. Order picking methods can include single-order, batch picking, and zone picking, which impact machine compatibility and picking strategy.
The enhanced maneuverability of order pickers makes them particularly valuable in distribution centers where maximising storage density is crucial. By enabling efficient navigation through narrow aisles while maintaining operator safety at elevation, these machines have become essential tools for modern logistics operations.
Understanding the various types of order picker equipment helps warehouse managers select the most appropriate solution for their specific operational requirements. Each type is designed to address different height requirements, load capacities, and aisle configurations.
Low-level order pickers typically operate at heights up to 10 feet and are ideal for facilities with shorter racking systems. These machines offer excellent maneuverability and are often used for ground-level and first-tier picking operations. They provide a cost-effective solution for warehouses that don’t require extreme elevation capabilities while still offering the precision control needed for efficient order picking process management.
Medium-level units can reach heights between 10 and 25 feet, making them suitable for mid-height racking systems commonly found in distribution centers. These machines balance lifting capability with operational flexibility, offering sufficient elevation for most standard warehouse configurations while maintaining excellent stability and control characteristics. Many warehouses now incorporate high-level racking systems, which are optimized for order picker forklift operations.
High-level order pickers represent the most sophisticated category, capable of reaching heights up to 45 feet. These machines feature three-stage masts for maximum lift capability and are essential for facilities utilising high-density storage systems. Operating a high reach forklift truck of this type requires specialised training and strict adherence to safety protocols, including mandatory use of safety harnesses at elevation. Operators must use fall protection equipment, such as a full-body harness and lanyard, when working at elevated heights.
Turret trucks are specialised order pickers designed specifically for very narrow aisles operations. These machines can rotate their fork arms 180 degrees, allowing operators to access inventory on both sides of an aisle without turning the entire vehicle. This capability makes turret trucks exceptionally efficient in high-density storage environments where aisle width is minimised to maximise storage capacity.
Order pickers are available in both man-up and man-down configurations. Man-up units elevate the operator with the platform, providing direct access to inventory at height. Man-down configurations keep the operator at ground level while only the picking platform rises, offering a different operational approach depending on specific workflow requirements and safety considerations.
Getting your LO licence involves a structured process that combines theoretical learning with hands-on practical assessment. Here’s the step-by-step process to achieve certification:
Step 1: Choose a Registered Training Organisation
Select a registered training organisation (RTO) that offers forklift training courses. Ensure they’re properly accredited by ASQA (Australian Skills Quality Authority) and authorised to conduct high risk work assessments. A quality RTO will have experienced instructors, be fully equipped with modern training equipment, and meet industry standards.
Australian Forklift Training offers Order picker LO licence.
Enroll in a forklift licence course that covers essential safety knowledge, load capacity calculations, and workplace regulations. This theoretical component can often be completed online, allowing students to study at their own pace before attending practical sessions. Courses typically range in duration from one to three days, depending on the provider and course structure.
Enroll in a LO licence course that covers essential safety knowledge, load capacity calculations, and workplace regulations. This theoretical component can often be completed online, allowing students to study at their own pace before attending practical sessions.
Step 3: Pass Practical Assessment
Demonstrate your ability to operate safely through hands-on assessment with qualified trainers. This practical assessment covers pre-operational checks, load handling techniques, and safe maneuvering in various workplace scenarios.
Step 4: Receive Certification Documents
Upon successful completion, you’ll receive a Statement of Attainment and SafeWork NSW Notice of Assessment. These required documents prove you’ve met the competency standards for forklift operation. You must submit your satisfactory assessment notice and required documents to your state’s SafeWork NSW authority to receive your official High-Risk Work (HRW) licence.
Step 5: Apply for Physical Licence Card
Submit your renewal application to the relevant SafeWork NSW authority along with photo id and the required fee (typically $80-$90). You can usually apply online through the Service NSW website for your Australian state.
Operating an order picker requires specific licensing under Australian workplace safety regulations. The licensing framework ensures operators have the necessary knowledge and skills to safely operate these specialized machines in various warehouse environments.
To operate an order picking forklift truck, operators must obtain an LO forklift licence (TLILIC0004 – Licence to Operate Load-Shifting Equipment). This licence specifically covers order picker operations and is distinct from the standard LF licence required for counterbalanced forklift training operations. To obtain an LO licence, an individual must complete a course that consists of theory and practical training. To apply for the LO licence after course completion, there is a processing fee of approximately $95.
The minimum age requirement for obtaining an lo forklift licence is 18 years, reflecting the high risk work licence classification of order picker operations. This age restriction ensures operators have sufficient maturity and judgment to handle the responsibilities associated with elevated warehouse work.
Licence applicants must provide appropriate photo identification and meet specific id requirement criteria. The documentation process includes verification of identity, completion of training programs, and successful demonstration of competency through both written and practical assessments.
The licensing process also incorporates unique student identifier requirements for those pursuing formal training through registered training organisations. Students must also meet language literacy and numeracy requirements, ensuring they can effectively understand and respond to operational instructions and safety procedures.
Order picker licences typically remain valid for five years from the date of issue, after which operators must undergo refresher training and assessment. A LO licence is valid for 5 years and requires renewal with a fee. The competency process for renewal may involve verification certificate procedures or full re-certification depending on the operator’s experience and any changes in regulations or equipment technology.
Comprehensive training is essential for safe and efficient order picker operation. Training programs combine theoretical knowledge with practical verification to ensure operators can safely navigate the complexities of elevated warehouse work.
Australian Forklift Training offer multi course discount pricing to make training more accessible. These discounts or offers apply specifically to selected courses, which are curated options rather than all available courses.
Most order picker courses follow a structured 2-day format that includes both classroom theory and hands-on practical training. The standard course covers equipment familiarisation, safety protocols, operational techniques, and emergency procedures. The LO licence course typically lasts for 2 days and includes assessments. Students receive comprehensive course brochure materials and must complete pre-course preparation including study of provided workbooks. Upon successful completion of the LO licence course, participants receive HRW Licence from SafeWork NSW.
The practical training component takes place at huge training centres equipped with realistic warehouse environments. These art facilities provide students with hands-on experience using actual order picker equipment under the supervision of an experienced qualified lf instructor who specialises in elevated equipment operations. Trainers for the LO licence course typically have extensive experience in warehousing and safety, ensuring high-quality instruction.
The competency certificate process requires successful completion of both written and practical assessments. The mandatory online quiz component tests theoretical knowledge of safety procedures, equipment operation, and regulatory requirements. Students must demonstrate understanding of workplace safety protocols, equipment maintenance requirements, and emergency response procedures.
Practical verification involves demonstrating competency in equipment operation, including precise maneuvering in narrow aisles, safe elevation procedures, and proper load handling techniques. The assessment fee structure varies depending on the training provider and specific course requirements, with no hidden fees policies ensuring transparent pricing.
Australian Forklift Training offer a picker combo course that combines LF and LO licensing in a single program. These order picker combo courses provide cost-effective training solutions for operators who need to operate both standard counterbalance forklifts and order pickers. Booking multiple courses together often qualifies students for multi course discount pricing. These discounts or offers typically apply to selected courses, which are curated options chosen by the provider, rather than all available courses. The LO licence allows operators to work with order picking forklifts and turret trucks.
The order picker hrw licences obtained through these programs enable graduates to operate a forklift truck in various configurations, significantly expanding their employment opportunities in the logistics industry. Students can review the course calendar to find suitable training dates and take advantage of special bundle prices.
For experienced operators, verification of competency (VOC) programs provide an efficient path to certification. These programs are designed for individuals who already possess the knowledge required to operate order pickers but need formal certification. VOC courses typically require less time than full training programs while still ensuring enough training to meet regulatory standards.
Modern order picker equipment incorporates numerous design features that enhance both operational efficiency and operator safety. Understanding these capabilities helps warehouse managers make informed decisions about equipment selection and deployment. Toyota’s electric order pickers offer ergonomic control handles and panoramic views, further improving operator comfort and safety. Toyota order picker forklifts are designed to enhance efficiency and accuracy in operations, making them a reliable choice for various warehouse applications.
Order pickers feature ergonomically designed control systems that reduce operator fatigue during extended shifts. The padded operator platforms provide comfortable working surfaces, while intuitive control layouts enable precise maneuvering even in challenging warehouse conditions. These design considerations are particularly important given that order picking can represent up to 60% of warehouse operating costs. Warehouse Management Systems (WMS) optimize pick lists and routes for improved efficiency in picking operations, further enhancing productivity.
Enhanced visibility features, including panoramic viewing areas, allow operators to maintain awareness of their surroundings while working at elevation. This improved sight line capability is crucial for safe operation in busy warehouse environments where multiple pieces of equipment may be operating simultaneously.
Modern order pickers incorporate sophisticated stability systems that automatically adjust to load conditions and elevation angles. These systems help prevent tip-over incidents and ensure stable operation even when reaching maximum lift heights. Safety features in order pickers include automatic braking, emergency stop buttons, and counterbalance weights to prevent tipping. Emergency controls provide operators with immediate shutdown capabilities in case of equipment malfunction or safety concerns.
The fork arms on order pickers are specifically designed for the precise handling requirements of individual item picking. Unlike standard pallet handling equipment, these systems accommodate the varied dimensions and weights typical in order fulfillment operations.
Advanced control systems enable operators to position loads with exceptional accuracy, reducing product damage and improving picking efficiency. The precise control characteristics of modern order pickers allow for smooth acceleration and deceleration, minimising product shifting during transport operations.
Many units also feature programmable lift heights for frequently accessed inventory locations, reducing cycle times and improving overall productivity. This technology integration represents a significant advancement over traditional manual picking methods.
Order pickers serve diverse applications across multiple industries, each leveraging the equipment’s unique capabilities to address specific operational challenges.
Distribution centers handling e-commerce fulfillment rely heavily on order pickers to manage the high-volume, small-quantity shipments typical of online retail. These facilities often feature very narrow aisles to maximise storage density, making order pickers essential for efficient space utilisation. The ability to access inventory at multiple levels while maintaining picking accuracy is crucial for meeting customer delivery expectations.
Third-party logistics providers utilise order pickers to serve multiple clients from single facilities, requiring flexible equipment capable of handling diverse product types and order profiles. The versatility of order picker equipment makes it ideal for these multi-client environments where operational requirements may vary significantly.
Retail fulfillment centers supporting omnichannel strategies depend on order pickers to handle the complex inventory management requirements of modern commerce. These operations must efficiently process both bulk replenishment and individual item picking, making the flexibility of order picker equipment particularly valuable.
E-commerce operations, in particular, benefit from the precision capabilities of order pickers when handling fragile or high-value items that require careful handling. The controlled environment of elevated picking platforms reduces the risk of product damage compared to ground-level alternatives.
Manufacturing facilities use order pickers for component kitting and work-in-process inventory management. The ability to access parts stored at elevation supports lean manufacturing principles by enabling just-in-time component delivery to production lines.
Cold storage facilities present unique challenges where minimising door opening times is crucial for temperature control. Order pickers enable efficient picking operations in these specialized environments, helping maintain product quality while achieving operational efficiency targets.
Some facilities require specialised order picker configurations for unique operational requirements. Pharmaceutical warehouses, for example, may need equipment modifications to meet strict contamination control standards. Similarly, hazardous material storage facilities require order pickers with specific safety certifications and explosion-proof electrical systems.
Selecting appropriate order picker equipment requires careful evaluation of operational requirements, facility characteristics, and long-term business objectives. The decision-making process should consider multiple factors to ensure optimal equipment performance and return on investment.
Warehouse height and aisle width represent primary considerations when selecting order picker equipment. Facilities with ceiling heights above 30 feet typically require high reach forklift training and equipment capable of safe operation at extreme elevations. Narrow aisles may necessitate specialized turret truck configurations or compact order picker designs.
Load capacity requirements vary significantly depending on the types of products being handled. While most order pickers can handle loads up to 3,000 pounds, specific applications may require different capacity ranges. Understanding typical load weights and dimensions helps ensure selected equipment can handle operational demands without compromising safety or efficiency.
Electric power systems are standard for most order picker applications, offering quiet operation and zero emissions suitable for indoor warehouse environments. Battery capacity and charging requirements should align with operational schedules, particularly for facilities operating multiple shifts or extended hours. The choice of power source for order pickers can include electric for indoor use and gas or diesel for outdoor or heavy-duty operations, providing flexibility based on specific operational needs.
Maintenance requirements and associated costs represent ongoing operational considerations. Some manufacturers offer comprehensive service packages that include preventive maintenance, parts replacement, and emergency repair services. Understanding the total cost of ownership helps justify initial equipment investments and budget for long-term operational expenses.
Several manufacturers produce high-quality order picker equipment, each offering different features and capabilities. Comparing specifications, warranty terms, and local service support helps identify the most suitable equipment for specific applications. Some manufacturers specialize in particular market segments, such as high-capacity units or specialised industry applications.
When evaluating different models, consider factors such as operator comfort, control responsiveness, safety features, and technology integration capabilities. Modern order pickers may include telematics systems that provide operational data and maintenance alerts, supporting improved fleet management and utilisation optimization.
The decision to purchase or lease equipment depends on operational requirements, capital availability, and long-term facility plans. Leasing options may provide flexibility for growing operations, while purchase decisions offer long-term cost advantages for established facilities with stable operational requirements.
Understanding the information telescopic handler training requirements and comparing them to order picker training helps clarify which equipment type best suits specific operational needs. While telescopic materials handler operations serve different applications, the training and licensing considerations may overlap for some facilities.
Order pickers have become indispensable tools in modern warehouse and distribution operations, enabling efficient inventory access at elevation while maintaining high safety standards. From understanding the licensing requirements for lo forklift licence certification to selecting appropriate equipment for specific applications, successful order picker implementation requires comprehensive planning and proper operator training.
The investment in proper order picker courses and certification pays dividends through improved operational efficiency, reduced workplace injuries, and enhanced inventory management capabilities. Whether you’re considering your first order picker acquisition or expanding an existing fleet, taking advantage of great courses offered by qualified training providers ensures your operators have the knowledge required to maximise equipment potential.
As warehouse operations continue to evolve toward greater automation and efficiency, order pickers will remain crucial components of successful material handling strategies. By understanding equipment capabilities, training requirements, and operational best practices, warehouse managers can leverage these versatile machines to achieve significant improvements in productivity and safety performance.
For those ready to begin their order picker journey, unlock bigger discounts by booking multiple courses today through established training providers who offer comprehensive programs covering all aspects of safe and efficient order picker operation.