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Operating an order picker forklift truck requires specialised skills and certification that goes beyond standard forklift operation. In particular, becoming a forklift operator for high-level order picking involves a specific certification process and proper licensing, as operators must be authorised to safely handle elevated work environments. While a standard counterbalance forklift truck keeps operators safely at ground level, order picking equipment elevates workers alongside their load carriage, creating unique safety challenges and operational requirements.
Perfect option for people who are looking for employment as there is currently a shortage of operators in industry. An added bonus is the great pay rates.
Did you know we also offer this course at your workplace.
LO class: Forklift Licence. National accredited. Issued by SafeWork NSW.
Face to face duration: 1 day in our training centre
Cost: $295pp
Course details: Accredited course – RTO #91037
Award: Statement of Attainment for unit of competency upon successful completion
Licensing body: SafeWork NSW High Risk Work Licence
Training centre locations: Blacktown
Availability: Courses run fortnightly
Theory training course on-line
Practical training course. 1 day
Licence assessment session. ½ day
All learners MUST be aged 18 years.
Must already be an experienced forklift operator
Must have above average reading and writing skills.
SafeWork NSW has introduced a new process requiring all candidates to verify their identity and obtain an Applicant Enrolment Number (AEN) before attending any face-to-face high risk work licence assessments.
Verify Your Identity: Provide original documents totaling at least 100 points of identification.
Obtain Your AEN: After successful identity verification, you’ll receive your AEN, which is mandatory for booking your assessment.
All students must provide a USI (Unique Student Identifier). To create your USI go to www.usi.gov.au/students/create-your-usiLearners
MUST be able to provide 100 points of SafeWork NSW approved ID
TECHNICAL REQUIREMENTS FOR ONLINE LEARNING
AFT pre-course training requires internet access. As such, you will need access to a suitable computer or laptop with a connection to the internet. Most home computers are suitable. Training Videos are NOT recommended to be viewed on mobile devices.
On successful completion of training Learners will be eligible to attempt the High Risk Work Assessment. Upon successful completion of assessment learners will receive a Statement of Attainment which is recognised under the Australian Qualifications Framework.
This unit of competency can be used as Credit Transfer to our TLI30321 Certificate III in Supply Chain Operations.
Ever thought about enhancing your career in the logistics industry? Obtaining an order picking forklift license might be just what you need.
AFT will walk you through everything you need to know about order picking forklifts, the licensing process, and how it can benefit your career.
Get your Order Picker Licence to get better job opportunities and higher earnings. Learn the essential skills needed for order pickers, including communication & numeracy skills. Research training providers for an effective course covering theory & practical components.
Order-picking forklifts play a vital role in warehouse operations by helping operators efficiently pick materials needed to complete orders.
These forklifts are generally electric-powered and run on rechargeable batteries, ensuring smooth, eco-friendly operation.
An order picker forklift course is essential for anyone looking to become proficient in operating this type of equipment, and forklift training is a crucial part of the learning process.
Order pickers are responsible for picking and packing orders in high-level racking of warehouses, ensuring timely and accurate dispatch of materials.
Safety and efficiency are paramount in warehouse operations, and that’s why it’s essential to have proper order picker training before operating this type of forklift.
An LO licence, specifically for operating an order picking forklift truck, is required to operate these machines.
Each type serves a specific purpose and is designed to cater to different warehouse needs, including narrow aisle warehouses.
For example, warehouse forklifts are generally powered by an internal combustion engine and can lift up to 5,000 lbs, showcasing their load capacity, while order pickers are electric-powered and have a lifting capacity of up to 1,000 lbs.
Understanding the different types of order picking forklifts is crucial to selecting the right equipment for your warehouse operations.
An order picker licence course equips you with the necessary skills and knowledge to safely operate an order-picking forklift truck.
The AFT LO licence course is comprehensive, covering both theory and practical components. This ensures you’re job-ready upon successful completion.
The theory component of the course covers topics such as the safe operation of the forklift.
The theory training in an order picker licence course covers essential topics, such as:
Knowing safety rules and regulations is crucial for ensuring everyone’s safety, including the operator, other staff, and the equipment itself.
This knowledge also helps ensure the equipment is used according to the manufacturer’s instructions and local rules.
The practical component of the order picker licence course focuses on hands-on experience with order picking forklifts.
Trainers are patient and willing to provide extra assistance to students who need more help mastering the skills.
During the practical component, safety precautions, such as wearing the right gear and following workplace safety regulations, are essential.
The assessment process, which must be completed prior to obtaining the order picker licence, includes a written test and a demonstration of the skills you’ve learned during the course.
Passing the assessment is necessary to obtain the order picker licence.
Refresher courses are available for experienced order picker forklift operators to stay on top of industry standards and maintain their skills.
These courses offer several benefits, including:
Acquiring an order picker licence can open up numerous job opportunities and lead to higher earnings.
Besides expanding your career prospects, obtaining an order picker licence can also result in better job stability and the ability to safely operate order picking forklifts.
So, if you’re looking to enhance your skills and boost your career in the logistics industry, obtaining an order picker licence is a smart move.
Being a successful order picker forklift operator requires a keen eye for detail and effective communication skills.
Paying close attention to detail ensures that all items are in the correct location, while good communication allows operators to coordinate efficiently with other staff and supervisors in the warehouse.
Having the right skills and abilities, including numeracy skills, is essential for success in this role. Operators must be able to perform their tasks efficiently while using operator stands, ensuring smooth operations.
When preparing for your order picker licence course, it’s essential to know what to expect on the day of the course.
You’ll be required to complete both a theory and practical part, including a written test and a demonstration of your ability to safely operate an order picker forklift.
Be sure to bring your driver’s license, some ID, any medical certificates you have, and appropriate safety gear like a hard hat, safety glasses, and steel-toed boots.
Choosing the right training provider for your order picker licence course is crucial for your success. Consider factors such as the provider’s location, course offerings, and feedback from past students.
Researching and comparing different providers can help you find the best fit for your needs and ensure a successful learning experience.
In conclusion, obtaining an order picker licence can significantly enhance your career in the logistics industry.
This comprehensive guide has covered the essentials of order picker forklifts, the licensing process, and the benefits of obtaining a licence.
With the right training provider, you’ll be equipped with the skills and knowledge to operate order picking forklifts safely and efficiently, opening up new job opportunities and boosting your earning potential.
Order picking forklifts are used to help operators quickly pick and deliver materials needed for filling out orders.
The operator is able to access the rack with or without a load on the forks, and usually is adding to a load rather than putting it away.
These forklifts are designed to be highly manoeuvrable and efficient, allowing the operator to quickly move around the warehouse and pick the items needed for an order. They are also designed to be useful.
No, an Order Picker is not the same as a forklift. While both are helpful for warehouses, an Order Picker is specifically used for moving single items or orders. Whereas a forklift can lift multiple items at once.
An Order Picker is responsible for quickly and efficiently gathering items to prepare for shipping, completing the corresponding paperwork for the order, and updating inventory counts.
They operate forklifts and other heavy machinery, count out the appropriate number of goods, retrieve orders according to quantity and size, build pallets with orders, and inspect collected goods.
Order picking is hard work that requires physical strength, a keen eye for detail and excellent organisational abilities.
It is an integral part of the order fulfilment process which starts with a customer placing an order and ends when they receive it.
Returns are also managed as part of the process.
Order picker licence courses provide you with both the theoretical knowledge and practical experience you need to operate an order picker safely, such as safety regulations, maintenance requirements and hands-on practice with order picking equipment.
These courses are designed to ensure that you understand the risks associated with order picking and how to mitigate them.
They also provide you with the skills and confidence to operate the equipment safely and efficiently.
By taking an order picker licence course with AFT, you can be sure that you are well-trained.
Don’t just take our word for it – our forklift training courses have received rave reviews from satisfied students who have successfully completed the program and achieved their goals.
They’ve praised the materials and content, stating they’ve learned valuable information they never knew as forklift operators.
Our students have also appreciated the interactive nature of the courses, the patience and understanding of our trainers, and the fun learning environment.
With such positive feedback, you can trust that our forklift training courses will help you reach your goals and become a proficient forklift operator.
If you’re considering a career in warehousing, logistics, or material handling, understanding the lo licence requirements can open doors to numerous job opportunities in Australia’s growing supply chain environment. To become a certified order picker operator, you must complete a licensing process that includes formal training, assessments, and compliance with regulatory standards. This comprehensive guide covers everything you need to know about obtaining your TLILIC0004 licence to operate an order picking forklift truck, from training requirements to career prospects.
We deliver training for the nationally recognised units:
TLILIC0003– Licence to operate a forklift truck
TLILIC0004– Licence to operate an order picking forklift truck
The lo forklift licence, officially designated as TLILIC0004 licence to operate an order picking forklift truck, is a specialised high risk work licence that permits operators to safely operate order picking forklifts and related equipment. The TLILIC0003 licence to operate a forklift truck is a separate certification required for standard forklift operation, distinguishing it from the LO licence. This national certification is valid across all Australian states and territories, making it valuable for workers in the logistics industry. The LO licence is a National High Risk Work Licence valid in any state in Australia, ensuring consistent recognition of qualifications nationwide. The LF licence is nationally accredited and issued by SafeWork NSW.
The lo licence authorises operation of several types of specialized warehouse equipment:
Order picking forklifts – Load-shifting order picker units where operators are elevated with the platform
Stock pickers – Equipment designed for individual item selection from high-level storage
Turret truck operations – Rotating fork mechanisms for narrow aisle work
Very narrow aisle trucks – Specialised equipment for maximising warehouse storage density
Understanding the distinction between lo order picker and LF (standard forklift) licenses is crucial for career planning. The LF licence covers operation of counterbalanced forklift trucks, reach trucks, and similar ground-level equipment. However, LF license holders cannot legally operate order picker equipment where the operator platform raises with the load carriage. The LF licence is recognised under the Australian Qualifications Framework.
Conversely, an lo licence only permits operation of order picking equipment and does not authorize standard counterbalance forklift operation. Many warehouse environments require operators to handle both types of equipment, making picker combo course options attractive for comprehensive certification. An order picker combo course is a convenient way to obtain both LO and LF licences in a single training program, often at a promotional price.
Before enrolling in order picker licence training, candidates must meet specific eligibility requirements established by workplace safety regulations. To attend forklift training, participants must provide certain forms of identification totaling at least 100 points, ensuring compliance with identity verification standards. To obtain an LO license, applicants must complete a training course provided by a Registered Training Organisation (RTO), which typically lasts two days.
As part of the qualification process for the LO license, candidates must also complete a high risk work assessment. An assessment that includes written and practical tests is required after completion of the training for an LO license.
All applicants must be at least 18 years old to obtain an lo forklift licence. For SafeWork NSW applications, candidates need 100 points of identification documentation, typically including: Participants in forklift training courses must also meet the minimum age requirement of 18 years to enroll.
Driver’s license or passport (primary identification)
Birth certificate or citizenship documents
Medicare card or similar secondary identification
Several administrative steps must be completed before attending forklift licence training, including enrolling in specialised licence courses for order picker and forklift operators, and understanding the difference between LF and LO forklift licences:
Applicant Enrolment Number (AEN): Required before assessment and obtained through the Service NSW
Unique Student Identifier (USI): Mandatory for all vocational training in Australia
Medical Considerations: While not requiring formal medical clearance, candidates should consider the physical demands of operating elevated equipment and working at heights
Order picker operations involve specific physical challenges including:
Working at heights up to 12 meters
Manual handling while elevated
Spatial awareness in narrow aisles
Coordination of multiple controls simultaneously
Areas our Blacktown Training centre services:
The order picker licence course follows a structured approach combining theoretical knowledge with practical skills development through registered training organisation providers. The order picker licence course is a comprehensive program that covers both theory and practical training, ensuring participants gain essential skills for safe operation and certification. Training centres often run LO licence courses on a regular basis, typically weekly, to accommodate demand and provide flexible scheduling options. Many training providers run forklift courses periodically, usually on a weekly or fortnightly basis.
Training providers typically offer flexible scheduling to accommodate different experience levels:
Standard Course (2 Days): Comprehensive training for beginners covering all theoretical and practical components. Practical training typically lasts for one day within forklift training courses.
Experience Course (1 Day): Accelerated option for candidates with prior warehouse experience or related qualifications
The theoretical portion covers essential knowledge areas including:
Workplace safety regulations and compliance requirements
Safety rules specific to order picker operation and warehouse environments
Order picker equipment types and specifications
Load capacity calculations and weight distribution
Hazard identification and risk management
Emergency procedures and incident reporting. Theory training for forklift courses can often be completed online before practical sessions.
Workplace safety regulations and compliance requirements
Safety rules specific to order picker operation and warehouse environments
Order picker equipment types and specifications
Load capacity calculations and weight distribution
Hazard identification and risk management
Emergency procedures and incident reporting
Study materials and workbooks are typically provided before course commencement, allowing students to prepare for the mandatory online quiz component.
Hands-on training focuses on real-world operational skills:
Pre-start equipment inspections and safety checks
Basic equipment operation and maneuvering
Load handling techniques and fork arms positioning
Platform raising and lowering procedures
Navigation in confined spaces and around obstacles
Training occurs in controlled environments using professional-grade equipment similar to what students will encounter in actual warehouse settings.
Current market pricing for order picker courses varies among training providers, with several factors affecting the total investment required.
Individual lo licence course pricing with Australian Forklift Training starts from $295pp. This pricing includes:
All course materials and workbooks
Theory and practical instruction
Assessment fee and competency evaluation
Certificate issuance upon successful completion
For comprehensive warehouse certification, picker combo course packages offer better value than separate licensing:
Course Combination | Price Range | Savings vs. Separate |
|---|---|---|
LO + LF Basic | $600 – $661 | $90 – $130 |
Picker + Counterbalance | $600 – $635 | $70 – $110 |
Multiple courses packages | Varies | Up to $200 |
Students should budget for SafeWork NSW processing fees (approximately $95) payable directly to the licensing authority after successful completion of training. This fee covers the actual high risk work licence issuance and is separate from training costs.
Many providers offer multi course discount options for students booking multiple courses today, making it economical to obtain several certifications simultaneously.
Understanding the equipment and operational environment helps students prepare for training and future employment opportunities. Being certified to operate a forklift truck is essential for compliance with workplace regulations and is often required to legally perform these duties in warehouse settings. A moderate level of English comprehension is required to safely perform high-risk work and understand workplace policies for an LO license, ensuring effective communication and adherence to safety protocols.
Load-Shifting Order Pickers: Standard units where the operator platform and load carriage move together, allowing precise placement of individual items or cases
Turret Trucks: Feature rotating fork assemblies that eliminate the need to turn the entire vehicle in narrow aisles, maximising warehouse efficiency
Very Narrow Aisle Trucks: Designed for operation in aisles as narrow as 1.6 meters, requiring precise control and often guided rail systems
Order picker operations typically occur in:
High-bay warehouses with racking systems up to 12+ meters
Climate-controlled distribution centers
Narrow aisle configurations maximizing storage density
Just-in-time fulfillment environments requiring high accuracy
Professional order picker operation requires specific safety measures:
Personal Protective Equipment: Hard hats, safety harnesses, and non-slip footwear
Fall Protection: Lanyards and attachment points when working above specific heights
Load Securing: Proper techniques for preventing load shift during elevation
Emergency Procedures: Quick descent protocols and communication systems. Operators must wear a safety harness when operating order picker forklifts at heights to ensure safety and compliance with regulations.
Personal Protective Equipment: Hard hats, safety harnesses, and non-slip footwear
Fall Protection: Lanyards and attachment points when working above specific heights
Load Securing: Proper techniques for preventing load shift during elevation
Emergency Procedures: Quick descent protocols and communication systems
Modern order picker operations often incorporate:
RF Scanner Systems: For inventory tracking and order verification. Operators can enroll in a dedicated rf scanner course to receive specialised training in using this technology.
Voice Picking Technology: Hands-free order management
Warehouse Management Integration: Real-time inventory updates
Guided Rail Systems: Precision navigation in narrow aisles
The distinction between order picker and standard forklift licenses affects both employment opportunities and operational capabilities.
License Type | Authorized Equipment | Operator Position |
|---|---|---|
LO (Order Picker) | Stock pickers, turret trucks, order picking forklifts | Elevates with load |
LF (Forklift) | Counterbalance, reach trucks, standard forklifts | Remains at ground level |
LO License Restrictions: Cannot operate standard counterbalance forklift trucks, reach trucks, or other ground-level material handling equipment
LF License Restrictions: Does not authorize operation of equipment where the operator platform raises with the load carriage
Many warehouse operations require both types of equipment operation. Workers with only one license type may face:
Limited job opportunities in mixed-equipment environments
Reduced versatility in task assignments
Potential wage limitations compared to dual-licensed operators
For maximum career flexibility, consider these approaches:
Simultaneous Training: Picker combo course options provide both certifications efficiently
Sequential Licensing: Start with the license most relevant to immediate job prospects, add additional certifications as career develops
Employer Sponsorship: Many companies will fund additional training for valuable employees
The assessment process ensures candidates can safely operate order picker equipment in real workplace conditions.
Theory Assessment: Covers safety regulations, equipment knowledge, and operational procedures through written examination or mandatory online quiz
Practical Assessment: Face-to-face evaluation of equipment operation skills including:
Pre-start inspection procedures
Load handling and placement accuracy
Safety protocol compliance
Emergency response procedures
The assessment process follows strict competency standards ensuring operators can:
Safely operate equipment in various warehouse conditions
Identify and respond to potential hazards
Perform routine maintenance and inspection tasks
Execute emergency procedures effectively
For more information on forklift driving as a career, including its suitability for women, see Is forklift driving a good career for women?
After successful completion: Workplace Forklift Training: High Reach & Counterbalance
Immediate: Notice of Assessment issued confirming successful completion
Within 60 days: Candidates must apply for license through appropriate state authority
Processing time: Varies by state, typically 2-4 weeks
License validity: 5 years from issue date. Upon successful completion, learners receive a Statement of Attainment for the unit of competency, which serves as proof of their training and qualification. Forklift training courses often provide a Statement of Attainment upon successful completion of the course.
Immediate: Notice of Assessment issued confirming successful completion
Within 60 days: Candidates must apply for license through appropriate state authority
Processing time: Varies by state, typically 2-4 weeks
License validity: 5 years from issue date. An LO license is valid for five years and must be renewed to ensure ongoing competency and adherence to safety standards.
Licensed operators can maintain certification through obtaining the best forklift license for warehouse use:
Full license renewal: Complete reassessment after 5 years
Verification of Competency (VOC): Shorter assessment for experienced operators
Refresher training: Skills updates for returning workers
The lo licence opens access to diverse career opportunities in Australia’s expanding logistics and warehousing sector. Feedback and reviews from past students can provide valuable insights for those considering a career as an order picker operator.
E-commerce Fulfillment: Online retail companies require skilled order pickers for fast, accurate order processing
Distribution Centers: Major retailers and wholesalers need certified operators for high-volume order fulfillment
Manufacturing: Companies with finished goods warehouses require order picker operators for shipment preparation
Third-Party Logistics (3PL): Specialized logistics companies offer diverse work environments and career advancement
Order Picker Operator: Core role focusing on accurate item selection and order completion
Warehouse Associate: Combined duties including order picking, receiving, and inventory management
Shift Supervisor: Leadership roles overseeing picker operations and team coordination
Training Coordinator: Experienced operators can advance to instructor positions
Entry-level order picker positions typically offer:
Hourly rates: $25-35 per hour depending on location and experience
Annual salaries: $45,000-65,000 for full-time positions
Shift premiums: Additional compensation for evening, weekend, or holiday work
Overtime opportunities: Many facilities offer significant overtime during peak periods
Operational Advancement: Team leader, supervisor, or warehouse manager roles
Specialized Roles: Equipment maintenance, safety coordination, or quality control positions, as well as advanced certification in telescopic materials handler operations, such as the RIIHAN309F course, which can open up further career opportunities.
Training and Development: Approved telescopic handler trainer roles or instructor positions at registered training organisation facilities
Business Development: Some operators transition to equipment sales or consulting roles
Selecting the right training provider significantly impacts the learning experience and career preparation.
Training is available in Blacktown NSW with huge training centre offering comprehensive facilities:
Sydney: Multiple locations including CBD and suburban training facilities.
Public Courses: Scheduled classes at training center facilities with standardised curriculum
On-Site Training: Custom programs delivered at company facilities for groups of employees
Corporate Programs: Tailored training solutions for large employers with specific requirements
Quality training providers offer:
Modern Equipment: Current-model order pickers and safety systems
Realistic Environments: Training areas that simulate actual warehouse conditions
Art Facilities: Well-maintained classrooms and practical training spaces
Student Support: Additional assistance for students with language literacy or numeracy requirements. Refresher courses for order picker forklift operators are available to maintain skills and ensure ongoing compliance with safety standards.
Modern Equipment: Current-model order pickers and safety systems
Realistic Environments: Training areas that simulate actual warehouse conditions
Art Facilities: Well-maintained classrooms and practical training spaces
Student Support: Additional assistance for students with language literacy or numeracy requirements
Student Visa Restrictions: International students should verify that training providers hold appropriate CRICOS registration for visa compliance
Workplace Integration: Some providers offer direct connections to employers actively hiring certified operators
Ongoing Support: Post-training assistance with license applications and job placement
When selecting training, consider these key factors:
Location and Accessibility: Convenient travel to training facilities and assessment locations
Scheduling Flexibility: Course calendar options that accommodate work and personal commitments
Pricing and Value: Transparent pricing without hidden fees, plus any available guarantees or price matching
Industry Connections: Providers with strong relationships to potential employers in your target industry
Support Services: Assistance with paperwork, license applications, and job placement
Equipment Quality: Modern, well-maintained training equipment representative of current workplace standards
The investment in proper order picker licence training pays dividends through expanded career opportunities, higher earning potential, and job security in Australia’s growing logistics sector. Whether you’re entering the workforce or advancing your current career, the lo licence represents a valuable professional credential that opens doors to rewarding positions in dynamic work environments.
With proper training from a registered training organisation, successful completion of the competency process, and commitment to ongoing safety practices, licensed order picker operators enjoy stable employment in an essential industry that continues to grow with Australia’s expanding economy and increasing consumer demands for efficient goods distribution.
